Communication channels are the means through which people in an organization communicate. Thought must be given to what channels are used to complete various tasks, because using an inappropriate channel for a task or interaction can lead to negative consequences.
News Types of Communication Channels In order for employers to maximize their messaging strategy, they need to understand which communication channels are most effective at reaching their employees.
The chart on the right shows a list of strategies that employers indicated were most or least effective, with the most effective on the top.
In general, people who receive information in a variety of ways will have a better chance of actually paying attention to the information and taking action. Results of a study by Guardian showed : Employers are getting more creative in how they communicate to their covered population.
Some are using videos and training materials on employee portals, pre-enrollment campaigns and social media.
Emerging Trends Social media e. While employers may still be testing the waters, social media is widely used by health plans and vendors in the benefits space.
In fact, MBGH employee focus groups conducted in indicated that the majority did not want to receive health messages on their smart phones.
Best Communication Channels to Use In the following 5-Step Method to Effective Employee Benefits Communication, employers can determine which communication channels work best with their approach. Determining what channel to use when is very important to the success of an overall strategy.
Development of an overall image for benefits communication program Initial communications focusing on the realities and business reasons for changes in the benefit plan designs if necessary Plan out targeted communcation elements that address the top benefit issues Different educational opportunities for employees to learn about becoming better health care consumers - include what employees can do to help keep costs down and how their decisions and actions can benefit themselves as well as the employer dovetails to existing Wellness program, if applicable Determine specific pre-enrollment employee benefits communication campaign Create new hire employee benefit kits, tools, resources and materials Provide specific on-going employee benefits educational and training tools, resources and materials 4.
Create and execute program per implementation time line. Repeat entire process annually 5. Conduct post-implementation surveys to analyze effectiveness and identify new opportunities To read more about effective channels for communication click here.
Midwest Business Group on Health S.Communication Channels Paper BY enn HCS/ Judd Shank Erin Griffin August 23, Communication is split into two parts one being the message .
efficient communication. Communication Channels These are the ways that messages and information travel around such as: (a) the verbal communication, (b) the non-verbal communication and (c) the technology-aided communication, which accommodates e-mailing, instant messaging, micro-blogging, ontology, and communities of practice.
Barriers to Effective Communication Paper CJA/ Interpersonal Communications Barriers to Effective Communication Paper Components of the Communication Process The communication process is an interaction between the speaker and the audience or audiences where in a message is conveyed in a medium.
Communication Channels 2 There are a wide variety of communication channels available for the business world today. These communication channels include; telephone services, e-mail, written and verbal, fax machines, video conferences and face- to-face meetings, to name a few.
Communication Channels Paper HCS/ Judd Shank Erin Griffin August 23, Communication is split into two parts one being the message or content and the channel it’s transmitted on. A challenge the managers face today is to determine what type of communication channel should they opt for in order to carryout effective communication.
In order to make a manager's task easier, the types of communication channels are grouped into three main groups: formal, informal and unofficial.